How to Write Effective Business English: Your Guide to Excellent Professional Communication by
Now in its fourth edition, this easy-to-follow guide will show you how to write with confidence, unlearn bad habits, sharpen your emails and improve your written communication throughout your business. With new chapters on writing well across all disciplines, writing globally, and the impact of social media on workplace communication.
Crucial Conversations: Tools for Talking When Stakes Are High, Third Edition by
The New York Times and Washington Post bestseller that changed the way millions communicate "[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time." --from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People "The quality of your life comes out of the quality of your dialogues and conversations. Here's how to instantly uplift your crucial conversations." --Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive.
Everybody Writes: Your New and Improved Go-To Guide to Creating Ridiculously Good Content by
A hands-on field guide to consistently creating page-turning content that your audience loves. (And that delivers real results.) In the newly revised and updated edition of Everybody Writes, marketer and author Ann Handley improves on her Wall Street Journal bestselling book that's helped hundreds of thousands become better, more confident writers. In this brand-new edition, she delivers all the practical, how-to advice and insight you need for the process and strategy of content creation, production, and publishing. This new edition also includes: All-new examples, tools, resources Updated step-by-step writing framework Added and expanded chapters that reflect the evolution of content marketing (and evolution of Ann's thinking about what works today) The same witty and practical how-to approach How to attract and retain customers with stellar online communication How to choose your words well, sparingly, and with honest empathy for your customers Best practices and ideas for crafting credible, trustworthy content "Things Marketers Write": The fundamentals of 19 specific kinds of content that marketers like you write Inspiration. Confidence. Fun. In this book, you'll discover: Content marketing has evolved. Yet writing matters more than ever. In this new edition of Everybody Writes, you'll find the strategies, techniques, tips, and tools you'll need to refine, upgrade, and (most of all) inspire your own best content marketing.
HBR Guide to Better Business Writing (HBR Guide Series): Engage Readers, Tighten and Brighten, Make You Case by
DON'T LET YOUR WRITING HOLD YOU BACK. When you’re fumbling for words and pressed for time, you might be tempted to dismiss good business writing as a luxury. But it’s a skill you must cultivate to succeed: You’ll lose time, money, and influence if your e-mails, proposals, and other important documents fail to win people over. The HBR Guide to Better Business Writing, by writing expert Bryan A. Garner, gives you the tools you need to express your ideas clearly and persuasively so clients, colleagues, stakeholders, and partners will get behind them. This book will help you: * Push past writer’s block * Grab--and keep--readers’ attention * Earn credibility with tough audiences * Trim the fat from your writing * Strike the right tone * Brush up on grammar, punctuation, and usage
Speak Up, Show Up, and Stand Out: The 9 Communication Rules You Need to Succeed by
This lean and effective guide isn't just about choosing the right words; it's a whole new way of communicating to achieve unparalleled success. It offers the tools and skills readers need to build influence, deliver results, and significantly increase their communication effectiveness.
Effective Business Writing: A Guide for Those Who Write on the Job by
From persuasive memos to complaint letters, sales letters to executive summaries -- this guide helps the business worker write clearly and in an appropriate format, style and tone.
See more books on Business Writing and Communications.
Courses
Improve your business communication and writing skills with courses from LinkedIn Learning, including:
O’Reilly’s Learning Platform for Higher Education also offers courses to hone your communication skills, such as:
Books
The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change by
This 30th anniversary edition of the timeless classic commemorates the wisdom of the 7 Habits with takeaways on how the habits can be used in our modern age. They include: Habit 1: Be Proactive Habit 2: Begin with the End in Mind Habit 3: Put First Things First Habit 4: Think Win/Win Habit 5: Seek First to Understand, Then to Be Understood Habit 6: Synergize Habit 7: Sharpen the Saw.
Ask More: The Power of Questions to Open Doors, Uncover Solutions, and Spark Change by
Questions help us break down barriers, discover secrets, solve puzzles, and imagine new ways of doing things. From questions that cement relationships, to those that help us plan for the future, each chapter in Ask More explores a different type of inquiry. By the end of the book, you'll know what to ask and when, what you should listen for, and what you can expect as the outcome. Both intriguing and inspiring, Ask More shows how questions convey interest, feed curiosity, and reveal answers that can change the course of both your professional and personal life.
Creative Confidence: Unleashing the Creative Potential Within Us All by
This book taps into the rich experiences of IDEO, the authors' award-winning design firm, to offer new approaches to problem-solving and innovative thinking. The authors identify the principles and strategies that will allow us to tap into our creative potential in our work lives and personal lives.
Out of Our Minds: The Power of Being Creative by
Describes how schools, businesses and communities can work together to bring creativity out of the closet and realise its inherent value at every stage of life. While education and training are the keys to the future, the key can also be turned the other way; locking people away from their own creativity. Only by actively fostering creativity can businesses unlock those doors and achieve their true potential. This book will help you to: Understand the importance of actively promoting creativity and innovation; Discover why creativity stagnates somewhere between childhood and adulthood; Learn how to re-awaken dormant creativity to help your business achieve more; Explore ways in which we can work together to keep creativity alive for everyone.
Courses
Ignite your creativity with strategies and exercises from LinkedIn Learning courses such as:
How to Influence Anyone, Anywhere, Every Time: The Art and Science of Communication at Work by
The authors share their proven methodolgy for wielding influence in any and every context. Communicate more effectively with a tried-and-trusted process for success, using the 3 Ds: Diagnose: Who is your audience, what is the context and what is your desired outcome? Design: Get the magic 12 steps that make it easy to tailor your next communication to better engage and influence your audience. Deliver: Learn how to master body language, your voice, visual aids and even your energy for a delivery that will captivate, inspire and persuade even the toughest audience.
Change Their Mind: 6 Practical Steps to Persuade Anyone Anytime by
Outlines the 6 steps you can follow to persuade anyone anytime. 1. Know what you want and aim high. 2. Do you preparation. 3. Become a world-class listener. 4. Be strong, it will make them more collaborative. 5. Create the solution together. 6. Find the right way to put your message across.
How to Persuade: The Skills You Need to Get What You Want by
Through real-world examples and engaging activities, this book shows you how to transform your weaknesses into strengths. Build your own personalised plan to move people from 'no' to 'yes'--every time. Learn how to recognise and improve your persuasive strengths and weaknesses, build likeability and trust to compel people to action, and arouse passion and enthusiasm for your ideas.
Exercising Influence: A Guide for Making Things Happen at Work, at Home, and in Your Community by
This book shows you how to develop effective influence behaviors, plan an influence approach, set goals, resolve problems, and build better relationships.
Quiet Influence: The Introvert's Guide to Making a Difference by
This book shows how six specific introvert strengths can be used to influence others.
Courses
Unlock the subtle art of influencing with courses from LinkedIn Learning, such as:
The Negotiation Edge: Compete; Collaborate; Compromise by
A two-part book that aims to make you a better negotiator. The first half is a negotiating tutorial complete with checklists and worksheets. It details on how-to engage, prepare, select a leader, build a support team, identify roles, set communication guidelines, instruct meeting behavior, read the other side, and determine the best strategies (compete | collaborate | compromise) using a three-act negotiating structure. The second half of the book is the author's twenty-five best and worst negotiating experiences with his insightful lessons learned.
Negotiation Essentials: The Tools You Need to Find Common Ground and Walk Away a Winner by
This book breaks down the negotiation process down into easily digestible parts. It covers the most important negotiating concepts, including the critical differences among great, good, and bad negotiators; choosing when, where, and how to negotiate; the art of saying no; understanding body language; how emotions, stress, and personal chemistry affect decision making; and behavioral patterns of the most successful negotiators.
The Financial Times Guide to High Impact Negotiation: A Comprehensive Guide for Executing Valuable Deals and Partnerships by
Provides a comprehensive and strategic roadmap to the whole negotiation process from preparation to execution. Follow the practical steps to complete negotiation successfully, build relationships and finalise your deal.
Negotiation for Procurement and Supply Chain Professionals: A Proven Approach for Negotiations with Suppliers by
Provides purchasers and supply chain managers with the necessary tools and tactics for a detailed, planned approach to negotiation. Based on the Red Red Sheet® Methodology, this book recommends evaluating the supplier in advance, assessing the sales team, and tailoring the negotiation strategy depending on concession strategies, cultural influences and game theory.
Negotiating Skills for Managers by
The skills-based Briefcase Books series is filled with ideas and strategies to help managers become more capable, efficient, effective, and valuable to their corporations. Virtually everything in business is negotiated, and the ability to negotiate strong agreements and understandings is among today's most valuable talents.
Courses
Build confidence in negotiation with courses from LinkedIn Learning, including:
and many more ...
See more books on business networking.
Network Leadership: Navigating and Shaping Our Interconnected World by
This book enables readers to identify and make the most of informal social and organisational networks in order to challenge the status quo effectively and facilitate greater engagement and productivity. Leaders who facilitate action do so through four key practices: they understand the social systems in which they work; they have convening power, uncovering and connecting underlying movements and giving voice to something that is worth listening to; they lead beyond their formal authority; and they possess the power of restless persuasion and a capacity to thrive in complexity and crises. This book is invaluable reading for those who have mastered the basics of leadership but wish to take the next steps.
LinkedIn for Dummies by
Shows Linkedin newcomers the best ways to discover new opportunities, enhance their personal brand, network with other professionals, and give an exponential boost to their career. This book acts as a guide to the platform’s tools and features and the proven tactics that will get you noticed.
The Lost Art of Connecting: The Gather, Ask, Do Method for Building Meaningful Business Relationships by
Presents three steps to build genuine connections in and out of work. 1. Gather: Instead of waiting for the perfect networking event to happen, think outside of the box and create your own opportunity 2. Ask: Instead of leading with our own rehearsed elevator pitches asking for help, ask to help, opening the door to share resources, experience, contacts, and perspectives that add diversity to our own vision. 3. Do: Turn new connections into meaningful relationships by taking these newly formed relationships deeper - follow through on the promises you made, keep in touch, and learn to move past small talk by embracing your vulnerability and having conversations that matter.
Networking for Nerds: Find, Access and Land Hidden Game-Changing Career Opportunities Everywhere by
Networking for Nerds provides a step-by-step guide to understanding how to access hidden professional opportunities through networking. With an emphasis on practical advice on how and why to network, you will learn how to formulate and execute a strategic networking plan that is dynamic, multidimensional, and leverages social media platforms and other networking channels.
Never Eat Alone and Other Secrets to Success, One Relationship at a Time by
Keith Ferrazzi discovered in early life, what distinguishes highly successful people from everyone else is the way they use the power of relationships--so that everyone wins. In Never Eat Alone, Ferrazzi lays out the specific steps and inner mindset he uses to reach out to connect with the thousands of colleagues, friends, and associates on his contacts list, people he has helped and who have helped him.
Courses
Explore networking courses from LinkedIn Learning to expand your professional reach and build meaningful connections. Examples of popular courses include:
